Exhibitor FAQs

I can't access the Exhibitor Dashboard, what do I do?

If you need help accessing your Exhibitor Dashboard, please contact Customer Service at 877-232-8845 or 203-840-5646 or email Dashboardsupport@reedexpo.com.

If you have additional questions, contact your Customer Success Manager.

I'm not sure where to start with the Exhibitor Dashboard, what do I do?

We’ve put together a ‘How-To Guide’ with step-by-step directions on how to make the most of your online profile in the Exhibitor Dashboard. View our How-To Guide for help with navigating the Exhibitor Dashboard—coming soon.

Where do I order items I need for the PGA Show?

Inside the Exhibitor Manual you will find an Exhibitor Action Checklist, which will provide you with the contact information for all of the PGA Show's official contractors. —coming soon.

How can I lower my Freeman costs?

Freeman is the official PGA Show contractor and they do offer discounts for exhibitor orders placed on their website.

  • Visit the Exhibitor Manual for more information. —coming soon.
  • You can create an account with Freeman at: www.freemanco.com

How much does Electricity cost?

Electricity can be ordered through the Orange County Convention Center and there are different levels of electricity offered to fit your needs.

Access the electricity order form in the Exhibitor Manual. —coming soon.

Is Shipping and Material Handling the same thing?

No. Shipping and Material Handling are not the same thing.

  • Shipping is the transportation of your items from your location to the convention center. You are responsible for hiring a transportation company for shipping your materials.
  • Material Handling is the action of receiving your shipment at the convention center and bringing it to your booth space. Freeman is the PGA Show's official contractor and will facilitate your material handling. There is a cost associated with this—called "drayage" and you will receive a drayage bill from Freeman in your booth.

How can I anticipate my Drayage costs?

Drayage is calculated based on the weight of your items and how they are shipped. —more information on shipping dates coming soon.

Please reach out to your Customer Success Manager for more information.

Will my crates be in my booth when I get there?

If you take advantage of shipping to the Advanced Warehouse, your crates will be in your booth based on your move-in dates. —more information on shipping dates coming soon.

Can I bring in my own food and beverages to give out during the PGA Show?

No. Centerplate is the official caterer for the Orange County Convention Center and all food and beverage must be ordered through them.

Menus and ordering information can be accessed through the Exhibitor Manual. —coming soon.

Does registering as an admin on the Exhibitor Dashboard automatically register me for an exhibitor badge?

No. Registering as an admin on the Exhibitor Dashboard will only give that person access to the dashboard, you will have to register separately for exhibitor badges. Exhibitor badge registration will be available in the Exhibitor Dashboard—coming soon.

Is Wi-Fi available on the PGA Show floor?

There will be Wi-Fi available throughout the PGA Show floor for light business use. The Wi-Fi does not replace a hardline internet connection. If you need more support, make sure to order a hardline internet connection for your booth.

Access the Telephone/Internet order form in the Exhibitor Manual. —coming soon.

2018 PGA Merchandise Show


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